Trade Assurance Dispute Arbitration
Multi-party dispute hearing desk. Escrow funds are locked until an amicable settlement or admin ruling.
Dispute Cases
BC
Biratnagar Cable Industries (Sub-Order #sub-1002)
Claim: Rs. 48,000•Sub-Order: #sub-1002
Escrow of Rs. 48,000 is 100% frozen in safe custody during arbitration.
B
We received shipment for Sub-Order #sub-1002. 10 coils of 2.5mm copper wire have torn outer PVC insulation and failed our intake resistivity test. Claiming full refund of NPR 48,000.
B
We are reviewing batch quality logs with factory QC. In the meantime, we propose an immediate 50% escrow release refund (NPR 24,000) and replacement coils dispatched tomorrow.
R
Trade Assurance Escrow of NPR 48,000 is frozen. Both parties have 24 hours to accept the amicable settlement or submit final laboratory test certification.